Underpayments

Evidence & records: building your claim

Collect as much relevant information as possible to substantiate your claim. Helpful items include:

  • Employment contract;
  • Payslips, bank statements, payment summaries;
  • Rosters, timesheets, leave requests;
  • Emails, letters or text messages;
  • Your own work diary of dates, start/finish times and breaks if employer records are incomplete.

Onus where records are missing: If an employer was required to keep pay/roster records and did not, the onus shifts to the employer to disprove your hours/claims. Your diary notes become crucial.

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