At a glance (Summary)
- What is performance management? An employer process to address alleged underperformance or unsuitable conduct and give an employee a fair opportunity to improve.
- Not set by statute: Processes are usually in policy or sometimes an enterprise agreement (EA); details vary by employer.
- PIP tool: A Performance Improvement Plan (PIP) commonly sets objectives, benchmarks and timeframes (often ~12 weeks) with regular feedback.
- Two sides: There may be reasons for alleged underperformance. Employees should have a chance to respond and correct the record.
- Be alert to misuse: Performance processes can sometimes be unfair. Know the steps, your rights, and where to get help.
This is general information, not legal advice. See “Need more help?” below.